CPS^TM Basics with Cut'N Ship^TM
CPS Shipping Software (For Version 20070102C and higher)
System Requirements

CPS Computer System Requirements for All Carriers

• Microsoft Windows^® 2000, XP Home or XP Professional¹
• Pentium^® - class 233 MHz processor or higher
• 64 MB of RAM or higher for Windows 2000 and 128 MB of RAM or higher for Windows XP Home or Professional²
• 100 MB of free hard drive space or greater³
• Video Monitor with 800x600 resolution or higher
• High-Speed Internet Access (DSL, Cable, T1, or equivalent)⁴
• TCP/IP installed
• Microsoft^® mouse or compatible pointing device
• Microsoft Internet Explorer v6.0 or greater
• CPS SHIP eLERT^® users must have a POP3/SMTP e-mail account⁵
• Appropriate optional scales and printers for reports and labels

The computer where CPS is installed must have enough USB, parallel and/or serial ports for the scale and printers to be used.  For a list of compatible scales and printers see below.

¹ CPS currently does not support Microsoft Vista without changing the standard settings.  The out-of-the-box product support for  Microsoft Vista will be released sometime in 2008.  For the best performance use a Pentium class processor 733 MHz processor or higher.  Microsoft Windows 2000 requires a 233 MHz processor or higher.  Microsoft Windows XP requires a 350 MHz processor or higher.   Speed of processing is increased by using a faster processor.

² For the best performance use 128 MB of RAM or higher. Systems running other programs concurrently with CPS, using Windows XP should have at least 256 MB of RAM.  Speed of processing is increased by increasing available RAM.

³ Standard requirements are usually more than sufficient but if large amounts of history data are retained more storage space may be required.

⁴ A persistent High-Speed Internet connection is required.  CPS supports any type of High-Speed Internet access that works with a standard Internet browser from the shipping PC.  Internet access is now required by most carriers.  The ports CPS uses are basic Internet default ports but must be allowed at all times.  The ports used include 21, 80, and 443.  When using the SHIP eLERT^® option, ports 110 and 25 are also used.

⁵ Web based mail accounts like those from Gmail, AOL, Hotmail, and Yahoo cannot be used for sending CPS SHIP eLERTs unless they have a standard POP3 option. Internet connections may use network based access. Gmail accounts have a POP3 option, but they do not work as they require SSL to function properly.

Important Notice:  CPS must be the only shipping software installed on the shipping computer.  If other shipping software from other vendors or carriers has been installed and, after uninstalling the old shipping software any issues arise, contact Harvey Software Technical support for assistance.  Having multiple shipping software products installed on the same computer may cause CPS label printing and daily carrier upload to function improperly.

CPS Supported Printers and Scales

CPS is tested and used daily with many electronic scales, thermal label printers and Microsoft Windows^® supported printers.  Although CPS will work with equipment not listed below that uses Microsoft Windows Printer Drivers, Harvey Software has only tested and certified support for these devices.  Generally, any Microsoft Windows supported printer that prints on 8.5x11 cut sheets of paper will work as a report printer.  Because scales and printers are constantly changing, testing the usability of any printer is the responsibility of the end-user.

The shipping computer must have enough USB, parallel and/or serial interfaces for the devices attached.  Electronic scales require a serial interface to work properly with CPS.  Currently USB scales are not supported in CPS.  Any Microsoft Windows compatible laser printer or inkjet printer with laser acceptable quality output may be used to create shipping documents and labels.

Important Notice: FedEx back end systems do not work properly for printing FedEx Express labels when using Microsoft Windows drivers. Therefore, USB or any other Microsoft Windows dependant thermal printers cannot be used for FedEx Express Labeling. FedEx is making attempts to fix these issues and this feature should be functioning correctly sometime in the near future. Only Port-Direct option is available for FedEx Express label printing at this time.

Thermal printers are also supported by CPS.  Thermal printers are supported as a Microsoft Windows supported printers.

Microsoft Windows Supported Direct Thermal or Thermal Transfer Label Printers

• Windows Compatible Zebra/Eltron Printer (EPL2, ZPL and ZPLII printer that supports 4" or greater labels)
• Windows Compatible Thermal Printers with a Standard Windows Compatible Driver Installed

Electronic Scales

• Avery/NCI Weigh-Tronix models 7620, 7820R, 7885, 7680, 7880
• NCI Weigh-Tronix models , 3810**, 3815**, 3820**, 3825**, 3835**
• Weigh-Tronix models SC-310**, SC-320**, 311T**, 321T**
• Fairbanks models Ship It!^TM (Model 2455), Ultegra^® (Model SCB-R9000), 2433**, 2453**
• Mettler Toledo PS60, PS90, 8213**
• Transcell/TransTronic models SP100, SRP200, SRP300

Important Notice: Models of electronic scales and printers change frequently.  Scales marked by ** are supported but no longer sold.  As long as a scale or printer can emulate 100% of the functionality of one of the scales and/or printers listed above, the scale and/or printer in question should work.  However, we cannot guarantee any scale or printer to work except those listed above.  Printers can be made obsolete due to changes in carrier compliance requirements at any time.

Use of any Harvey Software product is subject to the terms of the Harvey Software, Inc. Authorized End User Agreement.  The information on this page is subject to change without notice.
 

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Last modified: April 29, 2008